FAQ's

Do you have a showroom?

We have been a furniture retailer for 20 years and have a showroom in Inverness. For more details, please click here.

I have a fault with my furniture, what can I do?

Please contact our team on 01463 222281 with details of the damage. Please have your order number ready to enable us to deal with your problem efficiently. We will ask you to follow up this initial contact in writing by email to sales@blackbridgefurnishings.co.uk.

Do you have a catalogue?

To keep our prices as low as possible and in line with our 'green ethos', we do not produce catalogues. All information is shown on our website which is updated daily. Please feel free to contact us with any query however big or small and we will be happy to help.

I need some parts for my furniture.

If you require parts for your furniture, or discover that a part is missing, please e-mail our team at sales@blackbridgefurnishings.co.uk. Please include your name, order number and contact details.

Can you change the wood stain or dimensions of the furniture?

Blackbridge Furnishings is unable to make any changes to the furniture. We are happy to talk to you about the style you would like to see if we stock anything similar. We would not recommend changing the finish to any furniture purchased from us and we are not liable for damaged caused by doing so.

How do I cancel or return my item?

Please read the details in our terms and conditions. Contact us on 01463 222281 to discuss your issue and we will work to resolve it as soon as possible.

Is it safe to shop online with blackbridgefurnishings.co.uk?

See our Blackbridge furnishings security online page.

I need more guidance buying furniture

Call us on 01463 222281 or email us at sales@blackbridgefurnishings.co.uk where one of our team will be happy to help.

How do I care for my furniture?

Follow the link for wooden furniture care advice.